Frequently Asked Questions (FAQ)

1. What types of handbags do you offer?

We offer a wide range of luxury and designer handbags, including totes, crossbody bags, clutches, and more from top brands like Chanel, Gucci, Louis Vuitton, and others.

2. How can I ensure the authenticity of the bags?

All handbags featured on Bolsino are sourced from reputable third-party vendors who guarantee their authenticity. Each product listing includes details about the vendor and authenticity guarantees.

3. Do you offer international shipping?

Shipping policies, including international shipping, are determined by the third-party vendors. Please check the specific vendor's shipping details on each product page for more information.

4. What is your return policy?

Return policies vary by vendor. We recommend reviewing the return policy on the vendor's page linked in each product listing. If you have issues, you can contact us for assistance in coordinating with the vendor.

5. How can I track my order?

Order tracking is provided by the third-party vendors. After purchasing, you will receive a tracking number and instructions from the vendor to track your order.

6. Do you offer customer support?

Yes, our customer support team is available to help with any inquiries. However, for order-specific issues, we may direct you to the relevant vendor for the fastest resolution.

7. Are there any membership benefits?

Yes, by signing up for our newsletter, you gain access to exclusive discounts, early sale notifications, and special promotions tailored to our members.

8. Can I sell my handbags on Bolsino?

Currently, we do not offer a platform for individuals to sell their handbags. Our platform showcases products from select third-party vendors only.

9. How do I know if a product is in stock?

Stock availability is updated by the vendors. If an item is out of stock, it will be indicated on the product page.

10. What payment methods are accepted?

Payment methods accepted vary by vendor but typically include major credit cards, PayPal, and other secure payment options. Specific payment options are listed on the vendor's checkout page.

11. Can I cancel or modify my order?

Cancellation and modification policies are set by the vendors. Please refer to the vendor's policy or contact them directly for assistance.

12. What if I have an issue with my order?

If you encounter any issues, you can reach out to our customer support team. We will assist you in resolving the matter with the respective vendor.

13. Do you offer gift cards?

Currently, we do not offer gift cards as purchases are made directly through third-party vendors.

14. How can I stay updated on new arrivals and promotions?

Subscribe to our newsletter and follow us on social media to stay informed about new arrivals, exclusive offers, and special promotions.

15. Are there any additional fees for using Bolsino?

Bolsino does not charge additional fees; however, prices and any applicable fees are set by the vendors. Always review the total cost at checkout on the vendor's page.